Regular Hours:

We have a variety of office hours, including four evenings a week, to meet the needs of our patients.

We are open Monday through Thursday 8 am until 8 pm, and Friday from 8 am until 4 pm.

After-Hours Assistance:

If you are having a life-threatening medical emergency, please dial 911. For medical issues that cannot wait until regular office hours please call our answering service:

Care Link at 1-603-580-6737

You will be connected to a nurse who can advise you or will contact the doctor if needed.

While it is useful for our provider to have your old records at the time of your first visit, especially if you have complicated health histories, it is not necessary. We will be happy to send for your records at the time of your visit with your written consent.

For preventative care, in general, you should have a physical every five years while in your twenties, every three years while in your thirties, every other year while in your forties, and every year after age fifty. Women should have a yearly Pap test and a mammogram every year after age forty.

We believe it's vitally important that our sick patients are seen by a provider as soon as possible. Toward that goal, we will work hard to get you a same day appointment if at all possible. If necessary, a new patient visit can be scheduled within a week. Physical appointments are usually scheduled four weeks out.

"Check-in" proves to be the best time to ensure that we have your most up-to-date information. We appreciate your patience as we take a moment to go over your record.

Commercial insurance and managed care plan benefits for routine and preventive care vary from plan to plan. Be sure to verify your benefits prior to services being rendered. Remember that having an insurance card may not automatically mean that you have coverage for routine or preventive care.

Medicare coverage for preventive medicine is limited to specific preventive tests and exams that can be given only according to certain guidelines regarding how frequently these can be provided. Medicare does not cover services for routine physicals.

We participate in most HMO, PPO, and traditional indemnity insurance plans. Check with your insurance to see if we are listed as participating providers.

The billing office can be reached at 603-692-4018, extension 149 or 246.

The MA staff will be glad to assist you with refills to your local or mail order pharmacy. We ask that you leave a refill request on only one MA’s voice mail to avoid duplication. No refills may be faxed to local or mail order pharmacies. If using a mail order pharmacy, we ask that YOU be responsible for anticipating and mailing the prescription information.

After having the test(s) performed, a letter is sent to you with the results enclosed and any directions for follow up necessary.

For all new referrals, an office visit is needed. Add on referrals can be requested by phone or leaving a voice mail.

The providers in this practice are affiliated with both Wentworth-Douglass Hospital in Dover, NH and Frisbee Memorial Hospital in Rochester, NH.