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Pinewood Medical Center, 255 Route 108, Somersworth, NH 03878 · 603.692.4018 · Fax: 603.692.1083

Open Evenings!

Mon, Tues, Thurs:
8:00am to 8:00pm
Wednesday:
8:00am to 7:00pm
Friday:
8:00am to 4:00pm

Lab Hours

5 Clark Way, Somersworth
Monday to Thursday:
7:00am to 4:00pm
Friday:
7:00am to 3:00pm
FAQs
My Visit
Do I need to send my old records to you prior to my first visit?

While it is useful for our provider to have your old records at the time of your first visit, especially if you have complicated health histories, it is not necessary. We will be happy to send for your records at the time of your visit with your written consent.

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How long will it take me to get an appointment?

We believe it's vitally important that our sick patients are seen by a provider as soon as possible. Toward that goal, we will work hard to get you a same day appointment if at all possible. If necessary, a new patient visit can be scheduled within a week. Physical appointments are usually scheduled four weeks out.

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When should I have a complete physical?

For preventative care, in general, you should have a physical every five years while in your twenties, every three years while in your thirties, every other year while in your forties, and every year after age fifty. Women should have a yearly Pap test and a mammogram every year after age forty.

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Can I be assured of total confidentiality?
Yes! All of our employees sign a confidentiality agreement regarding the use and care of your medical information. Strict confidentiality is a priority in our practice. We fully understand our legal obligations to protect your privacy according to the privacy provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is federal law. Feel free to ask us about any of your concerns regarding privacy and confidentiality.
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Can you treat my whole family or do I need a pediatrician?
Yes. We treat everyone from newborns to geriatric patients.
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Why do you ask for my address, phone, and insurance information every time I come in?

"Check-in" proves to be the best time to ensure that we have your most up-to-date information. We appreciate your patience as we take a moment to go over your record.

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Medications
What do I do if I need a prescription refill on a medication I take every day?
Your provider will give you enough medication and refills to last until your scheduled recheck appointment. Often, chronic medications require lab tests before a prescription for a refill can be given which may require a office visit.

The MA staff will be glad to assist you with refills to your local or mail order pharmacy. We ask that you leave a refill request on only one MA’s voice mail to avoid duplication. No refills may be faxed to local or mail order pharmacies. If using a mail order pharmacy, we ask that YOU be responsible for anticipating and mailing the prescription information.

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Tests and x-rays
Can I get a printed copy of my lab results?
We'll be happy to provide you with a written copy of your results at your next office visit.
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How do I get my lab results?

After having the test(s) performed, a letter is sent to you with the results enclosed and any directions for follow up necessary.

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Referrals
How do I get a referral to a specialist?

For all new referrals, an office visit is needed. Add on referrals can be requested by phone or leaving a voice mail.

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Hospital Affiliations
What hospital affiliations do you have if I need to be admitted to the hospital?

The providers at Salmon Falls are affiliated with both Wentworth-Douglass Hospital in Dover, NH and Frisbee Memorial Hospital in Rochester, NH.

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Pinewood Medical Center, 255 Route 108, Somersworth, NH 03878
Tel. 603.692.4018  |  Fax 603.692.1083
Salmon Falls Family Healthcare is affiliated with Pinewood Medical Laser

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